What Our FAQ Covers and Why It Matters
The questions here reflect what real account holders run into — not a generic list someone typed up once and forgot. We update these entries when something in the account flow changes, like when a new payment option goes live or a verification step gets adjusted. If your question isn't here, our live chat team picks it up fast. You'll find answers
covering how to fund your account via PayPal, Venmo, or your Play+ prepaid card; what happens during identity verification; how game access works across mobile and desktop; and what state eligibility actually means for your account. Players in Philadelphia and Chicago ask the same core questions, so we wrote answers that apply across eligible states without legal guesswork. Every answer points to
a real step you can take — not a generic 'check your settings' bounce.
- PayPal
- Venmo
- Play+
- Mobile Access
- State Eligibility